Outlook 97 Introduction

Course Length/Prerequisites

This one course requires proven competency with Windows 95 or NT Workstation.
Who Should Attend?

This course is designed for personnel who will be using Outlook 97 to handle their E-mail tasks, and schedule appointments and meetings.
Course Objectives

Upon completion of this hands-on workshop, students will be able to:
identify the various elements of the MS Exchange window
send, read, print and delete mail messages
reply to and forward mail
use Cc and Bcc
attach files to messages
use folders to manage mail
use Public and Personal Address Books
use special features such as Spell Checker, AutoSignature, Inbox Assistant and Out of Office Assistant
schedule appointments and meetings
maintain a list of tasks and a list of contents

Course Content

Outlook Overview

Electronic Mail, Faxing, Scheduling
Outlook and Other e-mail Applications

Outlook Environment

Starting Outlook
Exchange Server
Logon
Outlook Viewer Window
Changing Window Views

Managing Mail

Receiving, Composing and Sending Messages
Spell Checking
Notification Options
Saving Unsent Messages
Message Formatting
AutoSignature
Replying and Forwarding Messages
Attachments
Cc and BCC
Recalling and Printing Messages

Address Book

Address Book Entries
Services
Personal Address Book
Adding Entries from Incoming Messages
Finding Address Entries

Organizing Mail

Sorting and Filing Messages
Deleting Folders and Messages

E-Mail in the Enterprise

Inbox Assistant and Out of Office Assistant
Public Folders

Calendar

Daily, Weekly, Monthly View

Appointments

Scheduling an Appointment in Daily or Weekly View
Editing, Moving and Copying Appointments
Setting and Editing Recurring Appointments
Deleting an Appointment
Events

Task Management

Setting Editing, Deleting, and Organizing Tasks

Contact Management

Creating and Maintaining Contact List

Group Scheduling

Your User ID
Planning Meetings and Managing Meeting Arrangements

Manual Page Count : 228